“The truth is, multimillion-dollar deals and people’s jobs can be lost as a result of poor etiquette,”
“Good manners & etiquette are part of working smart. They are the keystone of an efficient, smooth-working organization and are a combination of common sense and consideration for others. A person with good manners makes his & employer’s image shine; people want to do business with that person.
Good manners make the surroundings a better place work and contribute to employee’s morale. They create an environment in which everyone enjoys working. It fosters high team spirit & mutual admiration for each other. On the other hand, sloppy manners, a lack of awareness of good manners, and an absence of caring attitude make everyone present extremely uncomfortable.
Agenda of Business & Professional Etiquette:
“The truth is, a deal and jobs can be lost as a result of poor etiquette,” says Senior Web Editor Elizabeth Hall. “In today’s competitive climate, knowing how to act – and how not to – can spell the difference between success and failure.” For organizations and employees, recognizing the critical link between etiquette & profit is the key to success.
It’s important for professionals to learn best practices on everything from the meeting, dining, cubicle etiquette to business letter, email and telephone protocol. This workshop aims to teach participants to just that.
What will you learn?
1. Importance of good manners, courtesy, and respect in the work environment.
2. Learn basic etiquettes.
3. Learn the difference between last impression & lasting impression.
4. Cubicle behavior,
5. Phone etiquette,
6. General office behavior,
7. General social behavior when interacting with outside parties.
Who should attend?
All working professionals who want to improve their image with their peers, seniors & clients & also want to become socially more acceptable.
1. Lecture by the facilitator.
2. Powerpoint presentations
3. Audio/Video Clips
4. Interaction with participants
Business & Professional Etiquette